Privacy Policy – Nomade Guru

1. Information We Collect

We may collect personal information in different ways, including when you browse the site, contact us, or hire our services.

1.1 Information provided directly by you

• First and Last Name
• Email address
• Phone number
• Contact and registration information
• Travel preferences, destinations, interests, and information related to itinerary or service requests
• Information necessary for payment, when applicable

Important: Nomade Guru does not store complete credit card data. Payment processing is carried out by secure third-party platforms.

1.2 Information collected automatically

• IP Address
• Browser and device type
• Pages accessed, browsing time, and interactions on the site
• Data collected through cookies and similar technologies

This information is used to improve user experience, analyze performance, and enhance our services.

2. How We Use the Information

The collected data may be used to:

• Provide and operationalize our services
• Create, customize, and improve itineraries and travel experiences
• Respond to requests, questions, or contacts
• Send communications related to contracted services
• Send informative content, news, or offers, when consent is given
• Comply with legal, regulatory, or contractual obligations

Nomade Guru always uses data based on legitimate, clear, and specific purposes.

3. Information Sharing

Nomade Guru does not sell, rent, or trade personal data.

Information sharing may occur only when necessary for:

• Service providers and partners essential to the execution of activities (e.g., payment methods, data hosting, communication tools);
• Compliance with legal obligations or court orders;
• Protection of Nomade Guru's or its users' rights.

Whenever sharing occurs, we adopt measures to ensure that third parties comply with adequate data protection standards.

4. Use of Cookies

We use cookies and similar technologies to:

• Ensure proper site functioning
• Improve user experience
• Analyze navigation and performance metrics

You can, at any time, configure your browser to block or alert about the use of cookies. Some site functionalities may be affected if cookies are disabled.

5. Information Security

We adopt appropriate technical, administrative, and organizational measures to protect personal data against:

• unauthorized access
• loss
• misuse
• alteration or improper disclosure

Despite this, no system is completely immune to risks, and we recommend that users also adopt good digital security practices.

6. Data Retention

Personal data will be stored only for the time necessary to fulfill the purposes for which it was collected, respecting legal and regulatory obligations.

7. Rights of the Data Holder

You have, under the LGPD, the following rights:

• Confirm the existence of data processing
• Access your personal data
• Request correction of incomplete or outdated data
• Request deletion or anonymization of data, when applicable
• Revoke granted consents

To exercise your rights, contact us via the email indicated below.

8. Changes to this Policy

This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes. The date of the last update will always be indicated at the top of the page.

9. Contact

In case of doubts, requests, or questions related to this Privacy Policy, please contact:

Nomade Guru
E-mail: privacidade@nomade.guru
Telefone: +55 (11) 94774-5710